Make Large Commercial Properties Operate Like a Digital Platform
Eliminate manual lease disputes, delayed maintenance, and spreadsheet billing. RAGSPRO engineers custom Mall Operating Systems that connect tenants, facilities, parking, and executive management.
Mall Operations & Tenant Lifecycle Architecture
How RAGSPRO connects tenant billing, facility maintenance, and executive reporting seamlessly
Issue / Submeter Ingest
Tenant logs repair ticket via WhatsApp or submeter transmits monthly kWh reading.
CAM & Rent Engine
Calculates square footage CAM, electricity units, and GST breakdown automatically.
Ground Staff Alert
Maintenance technician alerted on mobile with floor plan and SLA countdown.
Automated WhatsApp Bill
Tenant receives 1-click Razorpay payment link and digital GST receipt.
Footfall & Revenue BI
Live dashboard displays parking occupancy, rent collected, and SLA compliance.
Frequently Asked Questions
What is a Mall Operating System (Mall OS)?
A Mall OS is a unified digital platform that connects tenant lease management, electricity/CAM utility submetering, facility maintenance ticketing, parking space telemetry, and customer footfall analytics into a single dashboard.
How do automated tenant maintenance tickets work?
Tenants scan a QR code inside their store or message a dedicated WhatsApp bot to log an HVAC, electrical, or plumbing issue. The ticket is instantly routed to ground facility staff with SLA countdown timers.
Can the system automate monthly CAM and electricity billing for 200+ mall tenants?
Yes! The system automatically calculates variable Common Area Maintenance (CAM), submeter electricity units, and base rent, generating GST-compliant PDF invoices sent directly to tenant store managers via WhatsApp and email.
Modernize Your Commercial Property Operations
RAGSPRO engineers tailored property operating systems in 20 days with 100% source code ownership.